Members Area

FAQ

AIFinex is a technology company specializing in the development of artificial intelligence (AI) software for automated operations in the Forex market. Our focus is on creating solutions that combine technological innovation and expertise to offer users a modern and efficient operations model.

The AI Trader operates in the Forex market, analyzing data in real-time and identifying trends to execute buy and sell operations. It automatically executes these operations based on real-time analysis, directly in the user's account at the RoboForex broker. The AI does not have access to fund withdrawals or transfers, only to order execution.

Currently, AIFinex works with the brokers BlackBull Markets, Exness, PU Prime, and RoboForex, all integrated into our platform so users can connect their MT5 accounts and operate 100% automatically with AI Trader.

No. AIFinex does not perform Copy Trading. All operations are executed by autonomous instances of AI Trader, configured directly in the user's trading account within MT5. This means each account operates individually, with its own AI logic, ensuring personalized and isolated management.

AI Trader is an advanced Artificial Intelligence system that connects directly to your MT5 trading account. Unlike copy trading systems, the AI executes orders directly inside your trading account, without mirroring or copying signals from other accounts. Each user has an exclusive AI instance, ensuring that operations are tailored to their specific account and strategy.

By operating with independent instances (without signal copying), you have:

  • Greater control: Each account is configured according to your profile and strategy.
  • Transparency: Operations are executed directly in your own MT5 account, in real-time. Individual execution: Latency, delay, spread, and slippage depend solely on your broker and your server — without distortions caused by a master account or mass replication.
  • More security: You do not depend on third parties to copy operations. Everything is executed automatically and directly in your account.

Yes. All operations are 100% visible in your broker account on the MT5 platform, allowing you to monitor them in real-time from any device.

AIFinex offers strategies operated by our AI Trader, developed to meet different risk profiles and objectives in the financial market. Our strategies are structured with a focus on:

  1. Intelligent risk management
  2. Configurable Stop Loss
  3. Capital preservation
  4. Operational efficiency in different market scenarios Strategies may be updated, improved, or replaced over time, according to technological evolution and internal optimizations. To consult the currently available strategies, their characteristics, minimum required capital, and required account type, access:
  5. Log into your AIFinex account
  6. Click on your profile
  7. Access: Manual – User Guide → select the desired broker

The Manual will always present the official and most up-to-date information about each operational strategy.

  1. Register at AIFinex:
    https://app.aifinex.io
  2. Upon completing the registration, you will receive 5 NexPoints credits to test one of our AI operational strategies for free.
  3. Choose one of the available brokers in our portfolio of integrated brokers and register.
  4. Create your trading account at the chosen broker, according to the selected operational strategy, applying the recommended settings (account type, leverage, and minimum capital).
  5. Register your trading account at AIFinex and configure the desired parameters.
  6. Activate AI Trader. It will automatically start operations in your trading account, according to the defined settings.

NexPoints act as the "fuel" for your AI Trader.

It is a points system used to charge the performance fee, where 1 NexPoint equals US$ 1. For every profitable operation performed by AI Trader in your trading account, 20% of the profit obtained is automatically deducted from your NexPoints balance.

Example: If an operation generates US$ 1.00 in profit, the system will deduct 0.20 NexPoints. If there is no profit, no amount is deducted.

Important

  1. All profit generated in your broker account is exclusively yours.
  2. The AI does not have access to your capital to make deductions, withdrawals, or any type of withdrawal.
  3. The deduction occurs only from the NexPoints balance within the AIFinex platform.

In simple terms: if the AI generates profit, part of that result consumes NexPoints to continue operating.

When the NexPoints balance reaches zero, the AI:

  1. Safely closes open operations
  2. Pauses automatically
  3. Disconnects from the trading account

To resume operations, simply reload your NexPoints balance and click the "Play" button on your trading account card.

Yes. All withdrawals must be made directly through your broker account, as your funds remain under your custody.

Yes. All funds remain under your custody at the broker, and AIFinex does not have access to withdraw or transfer them. The AI Trader only executes trading orders.

  • 100% automated operations, saving you time and effort.
  • Real-time analysis for precise and timely trading decisions.
  • Personalized risk management, allowing you to set your own risk levels.
  • Total user control over funds and strategy adjustments.
  • No monthly fee, only a performance fee on profits, aligning our success with yours.
  •  

No. The system is ideal for both beginners and experienced users, as the AI handles all the complex analysis and execution, requiring no advanced trading knowledge or constant monitoring from your side.

For every profitable operation, 20% of the profit is deducted from the NexPoints balance on your NexPoint card. If there is no profit, no fee is charged. This ensures that AIFinex only profits when you do.

No. The only cost is the 20% fee on profit, charged via the NexPoint card. There are no fixed monthly fees or hidden charges.

Stop Loss is an automatic protection mechanism that limits losses in a given operation or operational cycle. When the loss reaches the configured value, the AI automatically closes open operations, preventing major impacts on the capital.

Depending on the selected strategy, the Stop Loss can be:

  1. Manually configurable by the user, or
  2. Automatically defined by the strategy itself, according to its internal risk management logic. Upon reaching the established limit, the AI closes the operations automatically and safely, preserving the capital within the defined risk parameters.

Yes. When registering your trading account with AIFinex, you can configure the Stop Loss by clicking on the "Total" option, which means the AI will manage the Stop Loss based on its internal logic and strategy.

If your account hits the Stop Loss limit, all open orders are closed to prevent further losses. The AI is then automatically paused, requiring manual reactivation or a review of your strategy.

Leverage is a feature offered by brokers that allows operating with values larger than the available balance in your account. For example, 1:12000 leverage means that for every $1 of your capital, you can control $12000 in the market, amplifying both potential profits and losses.

The minimum capital values vary according to the selected operational strategy and the account type used at the broker.

Each strategy has specific requirements for:

  1. Mandatory minimum capital
  2. Account type (Cent, ECN, Prime, or equivalent)
  3. Recommended operational settings

To check the updated minimum values, the required account type, and other necessary settings, consult:

  1. Log into your AIFinex account
  2. Click on your profile
  3. Access: Manual – User Guide → select the desired broker

The Manual will always present the official and updated information for each strategy.

There is no limit to the number of trading accounts a user can connect to AIFinex's AI Trader, allowing for diversified strategies and capital management.

No. There is no fee for reactivating a paused trading account.

Yes. You have full control to pause AI Trader operations at any time through your AIFinex account dashboard.

Yes. You can delete your trading account from the AIFinex platform at any time, disconnecting the AI Trader from your broker account.

  • Maintain sufficient balance in your broker account to support operations.
  • Reload your NexPoint card in advance to ensure continuous fee coverage.
  • Do not change password or leverage settings in your broker account without prior consultation.
  • Avoid manual operations in the account connected to AI Trader, as this can interfere with its logic.
  •  

No. AI Trader uses adaptive artificial intelligence logic, meaning that while strategies are consistent, operations may vary slightly between accounts due to individual market conditions, latency, and specific account configurations. Therefore, operations may be similar but never identical.

This variation is intentional and part of a safety measure to prevent collective risks.

Yes. Based on real historical data and recommended settings, it is possible to estimate a potential average daily and monthly performance.

Within your AIFinex account, you can use the Simulator to view:

  1. Daily and monthly performance estimates
  2. Recommended minimum capital
  3. Comparison between strategies The simulator serves as an informative tool to assist in decision-making, considering the configured parameters.

Yes, you can change your trading account strategy. To do so, you typically need to pause operations, adjust the parameters or select a new strategy within your AIFinex account, and then reactivate the AI Trader.

If you perform manual trades in the account connected to AI Trader, the AI will automatically disconnect to prevent conflicts and ensure the integrity of its automated strategy. You will need to reconnect the AI Trader after resolving any manual interventions.

Yes. AIFinex offers multi-channel customer support, including online chat, WhatsApp, Telegram, and Web, to assist you with any questions or issues.